Stanton Communications
Ailment
Stanton sets the bar for PR expertise and services in the DC-metro and Greater Baltimore area. They have the Mid-Atlantic cornered with offices in central D.C. and Baltimore city. In response to overwhelming client desire for strong national media coverage, Stanton opened a third office. And this time, Stanton went big; New York City. It wasn't long before this "scratch on the surface" revealed so much more. How could an organization accustomed to a lax competitive environment thrive in a media and market-savvy city where even small firms pose a threat? The answer was simple; Stanton needed something different. And they couldn't turn just anywhere to get it.
Prescription
- Reevaluate Sales Cycle
- Explore Uniquely Advanced Web Site Possibilities
- Optimize Customer Relationship Management (CRM) Practices
- Create Drive-to-Web Marketing Incentive
Cure
Vitamin's aptitude to fully optimize user experiences and deliver the Cure for the Common Brand® allowed Stanton to break the mold. Their new web site, optimized for the "request for proposal" (RFP) sales process, delivers content and navigation in such a manner that prospects cannot help but take notice and remember. Stanton needed to look like a player in The Big Apple. Vitamin paved the way.
- Identified web presence as primary factor in new business procurement: Created strategic plan for Flash-based site that could separate Stanton from competition for the purpose of exponentially increasing RFP short-listing potential
- Created Flash with ability to work with content management: Optimized the availability and delivery of content through a creativity advanced user experience.
- Stanton can fully update navigation and content on-demand through a custom built Flash content management system
- Flash coded for ease of global modification in anticipation of business change and growth
- CRM practices fully enhanced through secure, client-based extranet: Extranet designed to manage client projects and deliverables for life of Stanton-Client engagements
- Co-branded ability. Extranet has the capability to display client logo to further enhance the CRM process
- Extranet login designed into Stanton home page in order to compel clients and prospects to visit corp. web site: Stanton news items placed on home page to capitalize on drive-to-web traffic
- Stanton can set up new clients, assign usernames and passwords, create document areas, upload and manage documents